Reference

What Governs Your Account on jilikkvip

These legal terms set out the rules that apply to your account, your data, and how we handle disputes — all written for Philippines players where access is permitted under local law.

Account Eligibility TermsData & Privacy PolicyGCash / Maya / InstaPay Usage RulesDispute Resolution ProcessCookie & Tracking Policy
jilikkvip What Governs Your Account on jilikkvip
HOW WE HANDLE DATA

Data Handling, Cookies, and Account Security

We take the security of your account and payment data seriously. Here is how each area works in practice — not in broad strokes, but in the actual steps that protect your information from the moment you log in to the moment you cash out.

Account Security and Login Every login triggers an OTP sent to your registered mobile number. We do not store your GCash or Maya PIN — only a tokenised reference used to match your verified wallet on withdrawal requests.
Cookie and Tracking Policy We use session cookies to keep your account active while you browse the lobby and functional cookies to remember your preferred language and payment method. You can manage cookie preferences via the banner shown on first visit.
Data Retention and Deletion Account records are kept for the period required under applicable financial regulations. Once that period lapses, inactive account data is deleted on a rolling schedule. Submit a deletion request through the email path in account settings.
Who to Contact for Rights Requests To access, correct, or remove your personal data, contact us via the email address in your account settings. Include your registered mobile number and state clearly whether your request relates to GCash, Maya, or InstaPay transaction records.
LEGAL CONTACT PATHS

How to Reach Us on Policy Matters

If you need to raise a legal question, request your account data, or dispute a transaction tied to your GCash, Maya, or InstaPay wallet, our support team handles these directly. Use the contact paths below to get to the right queue fast — policy queries are handled separately from general account help so your request does not sit in the wrong inbox.

Live Chat — Policy Queue Open live chat from your account dashboard and select the Legal or Policy topic. This routes your message directly to the compliance-aware support team, not general lobby help.
Email for Data Requests Send data-access or deletion requests by email through the contact address shown in your account settings. Include your registered mobile number and the e-wallet used to verify identity.
Account Settings — Privacy Controls Log in, go to Settings, then Privacy. You can review what data is stored, update your communication preferences, and flag a concern without waiting for a support agent.

Legal and Policy Questions from Philippines Players

These are the questions we get most often about legal terms, data rights, and account policy. If your question is not here, reach us through the live chat policy queue or the email address in your account settings.

Access depends on local law and is available only where online casino activity is permitted for eligible players in your specific area. Confirm your local eligibility before opening an account.

We collect the mobile number tied to your e-wallet and a tokenised wallet reference for payment matching. We do not store your GCash or Maya PIN or any full account credentials.

Send a data-access request to the email address listed in your account settings. Include your registered mobile number and specify whether the request covers transaction records, account logs, or both.

Yes. Submit a deletion request through the email path in account settings. Deletion is processed after the mandatory financial-records retention period under applicable regulations has been met.

Raise the dispute first through live chat, selecting the Legal or Policy queue. Our team will review your InstaPay transaction reference and respond before any formal escalation is needed.

Yes. When terms are updated, the revised version is posted on this page with the effective date noted. Continuing to use your account after that date means you accept the changes.
Reference

Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.