Reference

How jilikkvip Handles Your Personal Information

This Privacy Policy explains what data we collect when you open an account, make deposits via GCash, Maya, or InstaPay, and use our lobby — and exactly how we keep that information secure.

Account data kept secureGCash, Maya, InstaPay details protectedYour right to access your dataClear data retention rulesContact us to update your records
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jilikkvip How jilikkvip Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct, or delete the personal information we hold, our support team handles those requests directly. Raise a data request through live chat, email, or our account help desk — we will confirm receipt and respond within a reasonable timeframe. All requests are handled by our account team, not an automated filter.

Live Chat Open the chat widget in your account dashboard to raise a data request. Our team picks up the conversation and logs your request reference immediately.
Email Support Send your data inquiry to our support email address shown inside your account settings. Include your registered GCash or Maya number to help us locate your record faster.
Account Help Desk Log into your jilikkvip account and navigate to Help to submit a formal data access or deletion request. Each submission gets a ticket number for tracking.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply encryption across account login, payment flows, and stored records — so your GCash PIN, Maya credentials, and InstaPay transaction data are never exposed in plain text. Cookie use on our site is limited to session management and account authentication; we do not run advertising trackers that follow you off the platform. Data we no longer need for account or regulatory purposes is deleted on a rolling schedule, and you can request early deletion of non-essential records at any time through our support channels.

Encryption on Every Transaction

Payment data sent via GCash, Maya, or InstaPay passes through encrypted channels. Your account credentials and wallet identifiers are never stored in readable plain text on our servers.

Cookie and Session Policy

We use session cookies to keep you logged in and remember your account preferences. We do not place third-party advertising cookies or share browsing behaviour with ad networks.

Data Retention Schedule

Account records are kept for the period required under applicable local law. Once that period passes, or if you request early removal of non-essential data, we delete those records from active storage.

Access and Correction Rights

You can ask for a full copy of the personal data we hold, request corrections to any inaccurate detail, or ask us to delete your account data — subject to legal retention obligations that may apply.

Common Questions About Your Privacy Rights

These are the questions we hear most often about how your data is handled, what we do with your GCash and Maya details, and how to contact us if something needs to change.

We collect your name, contact details, and the e-wallet identifier you register — GCash number, Maya number, or InstaPay-linked bank details — along with device and session data for account security.

We share payment data only with GCash, Maya, or InstaPay to process your transactions. We do not sell your personal information or pass it to unrelated third parties for marketing.

We retain account records for as long as required under applicable local law and regulations. Non-essential data may be deleted earlier on your request, subject to any mandatory retention periods.

Contact our support team via live chat or the Help section inside your account. Provide your registered GCash or Maya number so we can locate your record and respond to your request promptly.

Yes. Submit a deletion request through live chat or the account help desk. We will remove non-essential data from active storage while retaining only what local law requires us to keep.

We use session and authentication cookies to keep your account working correctly. Advertising trackers are not placed on our platform. You can manage cookie preferences through your browser settings at any time.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.

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